Welcome to the ARANZ Medical Remote Assistance page
have requested support from ARANZ Medical. Sharing your screen enables
us to provide you with faster, more comprehensive service. This page
links you to a tool that enables us to temporarily share your screen.
We use this to interact directly with your screen's display of our
software, to troubleshoot issues, and to access and securely transfer
authorized files to and from your computer.
you click on the button below, a .exe file will download. Open the file
(the publisher is TeamViewer). Click "Run" when prompted, and click
"Yes" when asked to allow the program to make changes. A window will
come up that looks like the one pictured left.
down the ID/password in case we lose the connection. This will
enable us to quickly reconnect and complete our support.
Thank you for your assistance!