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Welcome to the ARANZ Medical Remote Assistance page

id-pw-imageYou have requested support from ARANZ Medical. Sharing your screen enables us to provide you with faster, more comprehensive service. This page links you to a tool that enables us to temporarily share your screen. We use this to interact directly with your screen's display of our software, to troubleshoot issues, and to access and securely transfer authorized files to and from your computer.

 
When you click on the button below, a .exe file will download. Open the file (the publisher is TeamViewer). Click "Run" when prompted, and click "Yes" when asked to allow the program to make changes. A window will come up that looks like the one pictured left. 

Write down the ID/password  in case we lose the connection. This will enable us to quickly reconnect and complete our support.


Thank you for your assistance!


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